El Paso Veterinary Medical Association · E P V M A

CTVSEH believes in providing recent and new veterinary graduates, or veterinarians without emergency experience, the opportunity to grow as emergency care veterinarians in a safe and supportive environment. Our lead medical director, Dr. Roxanna Khorzad, has established a program that allows personal growth and strength through collaboration within a family of seasoned emergency care veterinarians, board-certified specialists, and emergency care technicians. The goal of the CTVSEH mentorship program is to provide a structured program to develop emergency veterinary clinicians who are learning clinical, communication, and personal skills to be exceptional Emergency Clinicians in an organization owned and led by veterinarians who practice the highest level of specialty veterinary care. CTVSEH is mentoring new grads at each of their locations, Austin and Round Rock.

Role of the mentor:
- Helps each mentee identify their strengths and weaknesses.
- Facilitates clinical exposure and growth.
- Challenges the mentee without overwhelming them or endangering a patient.
- Helps to recognize and make others aware of where the mentees are in their learning curve of emergency medicine.

Why having a good mentorship program is important?
- It will help those new to the Emergency & Critical Care service become acclimated to the day-to-day routine within the ECCD with less stress and a decreased chance of significant errors.
- The skills taught in veterinary school will be brought together and put to great use when guided by an experienced veterinarian.
- Having several different doctors involved in guiding the mentee will provide a variety of
teaching strategies and viewpoints while helping them to be well rounded.

Schedule:
- New graduate doctors have 2-3 months of 100% training yet get paid a full salary.
- The first week is shadowing, learning policies and procedures, PMS, medical records, etc.
- After the first week, mentees will see cases but with a mentor guiding and looking through the record, exam, etc.
- Recommended mentees start with seeing “a straightforward case” and let them go at 
the pace where they are comfortable in learning the computer, record keeping and 
the entire process. Realistically they may see 2 or 3 cases a day in the first week or two. 
- Cases will be presented to the mentor in a systematic fashion. 
- Signalment, history, presenting problem, clinical findings, plan. 
- The mentor will not tell the mentee what to do next rather they will ask “what 
they think is the next step".

About Central Texas Veterinary Specialty & Emergency Hospital

United Veterinary Care is a fast growing, national group of primary care, emergency, and specialty veterinary practices united by a passion for culture, communication, collaboration, and teamwork. However, we’re not just another practice management company. We are the veterinary industry assimilator. Our goal is to change what is happening within the veterinary profession due to the rapid rate of corporate consolidation by providing our peers and partners with an alternative to the downside of corporate medicine. Our goal is to Empower, Support, and Unite all of our hospitals with support, training, and technology to elevate their businesses, retain their team members, and strengthen their unique brands to consistently deliver a superior client experience

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